I have a new installation of RT 3.8 (debian 6, installed with apt). I
installed the AT extension and its working fine. However when I now go to
Global>Group Rights or Global>User Rights I get the following:
Can’t locate object method “new” via package “RT::Class” (perhaps you
forgot to load “RT::Class”?) at
/usr/local/share/request-tracker3.8/plugins/RTx-AssetTracker/lib/RT/System_Vendor.pm
line 12.
Also the links to AT Scrips, AT Templates, AT Group Rights and AT User
Rights have a double rt in the url, like this:
I have a new installation of RT 3.8 (debian 6, installed with apt). I installed the AT
extension and its working fine. However when I now go to Global>Group Rights or Global>User
Rights I get the following:
Can’t locate object method “new” via package “RT::Class” (perhaps you forgot to load
“RT::Class”?) at
/usr/local/share/request-tracker3.8/plugins/RTx-AssetTracker/lib/RT/System_Vendor.pm line 12.
RT::Class is new in RT4, sounds like a backwards incompatibility bug.
You may need to install an older version of the extension or wait for
the author to fix it.
I’m not sure how the author prefers to get bug reports unfortunately.