Hello,
We have filed this bug. Anyone here who have experienced the same issue?
Regards,
Magnus
yeah it looks like a bug or an error in the documentation, looking really quickly at the code it does look like part of the code expects something like:
QueueDefault => {
'General' => {Timezone => 'UTC', Something => 'P3_OfficeHours'},
'Avvikelse' => 'P4_ISO',
},
but other parts expect just a value to be returned from {QueueDefault}{General}
.
You’d need to update the section that is showing the error or change the other code that references default queue like in lib/RT/SLA.pm line 246.