Can't Restart Apache2 on fresh install of Ubuntu 8.04 and RT 3.8.1

RT Users
1

I have been running a fresh install of RT 3.8.1 on Ubuntu 8.04. I’ve made it
successfully to the configuring of Apache2. I added this to
/etc/apache2/sites-enabled/000-default
#======Begin Added by CN for RT Installation
Alias /rt "/opt/rt3/share/html"
AddDefaultCharset UTF-8

    # optional apache logs for RT
    # ErrorLog /opt/rt3/var/log/apache2.error
    # TransferLog /opt/rt3/var/log/apache2.access

    PerlRequire "/opt/rt3.8/bin/webmux.pl"

    <Location /NoAuth/images>
            SetHandler default
    </Location>
    <Location />
            SetHandler perl-script
            PerlResponseHandler RT::Mason
     </Location>
   #======End Added by CN for RT Installation

And this is the error I get:
Syntax error on line 51 of /etc/apache2/sites-enabled/000-default:
Invalid command ‘PerlRequire’, perhaps misspelled or defined by a module not
included in the server configuration

I changed that line to point to my install (in /opt/rt3.8/) but other than
that, it’s right from the readme file.

FWIW, perl -v produces:
This is perl, v5.8.8 built for i486-linux-gnu-thread-multi

Thanks!
-Chris

2

Looks like mod_perl2 isn’t installed.

Curtis

Chris Nelson wrote:

3

How do I install that?On Fri, Sep 12, 2008 at 9:29 AM, Curtis Bruneau curtisb@vianet.ca wrote:

Looks like mod_perl2 isn’t installed.

Curtis

Chris Nelson wrote:

I have been running a fresh install of RT 3.8.1 on Ubuntu 8.04. I’ve made
it successfully to the configuring of Apache2. I added this to
/etc/apache2/sites-enabled/000-default
#======Begin Added by CN for RT Installation
Alias /rt “/opt/rt3/share/html”
AddDefaultCharset UTF-8

   # optional apache logs for RT
   # ErrorLog /opt/rt3/var/log/apache2.error
   # TransferLog /opt/rt3/var/log/apache2.access

   PerlRequire "/opt/rt3.8/bin/webmux.pl"

   <Location /NoAuth/images>
           SetHandler default
   </Location>
   <Location />
           SetHandler perl-script
           PerlResponseHandler RT::Mason
    </Location>
  #======End Added by CN for RT Installation

And this is the error I get:
Syntax error on line 51 of /etc/apache2/sites-enabled/000-default:
Invalid command ‘PerlRequire’, perhaps misspelled or defined by a module
not included in the server configuration

I changed that line to point to my install (in /opt/rt3.8/) but other than
that, it’s right from the readme file.

FWIW, perl -v produces:
This is perl, v5.8.8 built for i486-linux-gnu-thread-multi

Thanks!
-Chris

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4

I ‘think’ it would be

sudo apt-get install libapache2-mod-perl2

[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Chris
NelsonSent: Friday, September 12, 2008 9:38 AM
To: Curtis Bruneau
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Can’t Restart Apache2 on fresh install of
Ubuntu8.04 and RT 3.8.1

How do I install that?

5

just managed to fix mine.
not sure i can be super helpful but post a copy of your RT_SiteConfig
and the entire of 0000-default and i’ll have a look when i’m next free.On Fri, 2008-09-12 at 14:38 +0100, Chris Nelson wrote:

How do I install that?

On Fri, Sep 12, 2008 at 9:29 AM, Curtis Bruneau curtisb@vianet.ca wrote:
Looks like mod_perl2 isn’t installed.

    Curtis
    
    Chris Nelson wrote:
            
            I have been running a fresh install of RT 3.8.1 on
            Ubuntu 8.04. I've made it successfully to the
            configuring of Apache2. I added this
            to /etc/apache2/sites-enabled/000-default
                  #======Begin Added by CN for RT Installation
                   Alias /rt "/opt/rt3/share/html"
                   AddDefaultCharset UTF-8
            
                   # optional apache logs for RT
                   # ErrorLog /opt/rt3/var/log/apache2.error
                   # TransferLog /opt/rt3/var/log/apache2.access
            
                   PerlRequire "/opt/rt3.8/bin/webmux.pl"
            
                   <Location /NoAuth/images>
                           SetHandler default
                   </Location>
                   <Location />
                           SetHandler perl-script
                           PerlResponseHandler RT::Mason
                    </Location>
                  #======End Added by CN for RT Installation
            
            And this is the error I get:
            Syntax error on line 51
            of /etc/apache2/sites-enabled/000-default:
            Invalid command 'PerlRequire', perhaps misspelled or
            defined by a module not included in the server
            configuration
            
            I changed that line to point to my install
            (in /opt/rt3.8/) but other than that, it's right from
            the readme file.
            
            FWIW, perl -v produces:
            This is perl, v5.8.8 built for
            i486-linux-gnu-thread-multi
            
            Thanks!
            -Chris
            
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