Hi all,
I have just installed RT 3.4.4 and am having trouble getting tickets
into the system via email. It works fine sending email, and tickets
created on the web. I am using fetchmail version 6.2.0 to pickup the
email from the server (once I decide if the software will work for me
I will look at changing that). I didn’t find anything in the list
archives, but I haven’t read every message in them.
While running fetchmail with the -v switch and rt-mailgate with
–debug I get:
#********Bareword found where operator expected at - line 2, near “by”
(Missing semicolon on previous line?)
Array found where operator expected at - line 3, at end of line
Bareword found where operator expected at - line 3, near “12 Jan”
(Missing operator before Jan?)
Number found where operator expected at - line 3, near “Jan 2006”
(Do you need to predeclare Jan?)
Number found where operator expected at - line 3, near “2006 00”
(Missing operator before 00?)
Semicolon seems to be missing at - line 3.
Number found where operator expected at - line 5, near “v1.31 1998”
Bareword found where operator expected at - line 5, near “) Wed”
(Missing operator before Wed?)
Number found where operator expected at - line 5, near “11 22”
(Missing operator before 22?)
Number found where operator expected at - line 5, near “43 2006”
(Missing operator before 2006?)
Semicolon seems to be missing at - line 5.
Array found where operator expected at - line 6, at end of line
(Missing operator before ?)
Number found where operator expected at - line 6, near “Jan 11”
(Do you need to predeclare Jan?)
Number found where operator expected at - line 6, near “11 22”
(Missing operator before 22?)
Number found where operator expected at - line 6, near “48 2006”
(Missing operator before 2006?)
Semicolon seems to be missing at - line 6.
Semicolon seems to be missing at - line 7.
Array found where operator expected at - line 8, at end of line
(Missing operator before ?)
Array found where operator expected at - line 9, at end of line
(Missing operator before ?)
Bareword found where operator expected at - line 11, near “)
by”
(Missing operator before by?)
Bareword found where operator expected at - line 11, near “) with”
(Missing operator before with?)
Bareword found where operator expected at - line 12, near “11 Jan”
(Missing operator before Jan?)
Number found where operator expected at - line 12, near “Jan 2006”
(Do you need to predeclare Jan?)
Number found where operator expected at - line 12, near “2006 22”
(Missing operator before 22?)
Semicolon seems to be missing at - line 12.
Bareword found where operator expected at - line 13, near “) by”
(Missing operator before by?)
Bareword found where operator expected at - line 13, near “) with”
(Missing operator before with?)
Bareword found where operator expected at - line 14, near “11 Jan”
(Missing operator before Jan?)
Number found where operator expected at - line 14, near “Jan 2006”
(Do you need to predeclare Jan?)
Number found where operator expected at - line 14, near “2006 22”
(Missing operator before 22?)
That is only a subset of the stuff I am getting, but the rest of the
lines are similar.
The .fetchamilrc file I am using is as follows.
.fetchmailrc
poll mail.hartwick.com proto pop3:
username support password ****** mda “/usr/bin/perl
/opt/rt3/bin/rt-mailgate --url http://support.hartwick.com/
–queue general --action correspond --debug”
I am sure that it is something stupid, but I don’t know perl well
enough to try to figure it out.
Any help would be greatly appreciated.
Michael
Michael J. Hartwick, VE3SLQ hartwick@hartwick.com
Hartwick Communications Consulting (519) 396-7719
Kincardine, ON, CA http://www.hartwick.com