Can't login to RT

RT Users
1

Hello!
I installed RT but now, when I try to login, I just can’t do it:-( It
keeps trying, doesn’t give any error, but doesn’ go in…
Can you help me, please?
Thanks in advance,
Mariana Lopes

smime.p7s (4.68 KB)

2

I installed RT but now, when I try to login, I just can’t do it:-( It
keeps trying, doesn’t give any error, but doesn’ go in…
Can you help me, please?

Give us some input (distro, versions, which DB)...
Have you looked at all logs (httpd, syslog..)?

Paulo Matos

|Sys & Net Admin | Servi�o de Inform�tica |
|Faculdade de Ci�ncias e Tecnologia | Tel: +351-21-2948596 |
|Universidade Nova de Lisboa | Fax: +351-21-2948548 |
|P-2829-516 Caparica | e-Mail: pjsm@fct.unl.pt |

3

Hi!
I’m trying to install RT 2.0.15 (because I have one already working and
I need to make some tests), in RH7.3, Apache 1.3.23 …
I’ve looked at apache logs, and I think it’s all correct…:frowning:
Oh, I’m using postgresql 7.2.1 DB
Thank you very much!
Mariana Lopes

Paulo Matos wrote:>On Wed, 14 Jan 2004, Mariana Martins Lopes wrote:

I installed RT but now, when I try to login, I just can’t do it:-( It
keeps trying, doesn’t give any error, but doesn’ go in…
Can you help me, please?

Give us some input (distro, versions, which DB)…
Have you looked at all logs (httpd, syslog…)?

Paulo Matos

|Sys & Net Admin | Servi�o de Inform�tica |
|Faculdade de Ci�ncias e Tecnologia | Tel: +351-21-2948596 |
|Universidade Nova de Lisboa | Fax: +351-21-2948548 |
|P-2829-516 Caparica | e-Mail: pjsm@fct.unl.pt |

smime.p7s (4.68 KB)

4

Hello!
I found, on the mailing list archives how to solve the problem:-) So, I
decided to mail it to here, because it may be helpfull for someone…
My problem was I was using the wrong versions of some modules:
HTML::Mason must be version 1.05
DBIx::SearchBuilder must be version 0.90
Mariana Lopes

Mariana Martins Lopes wrote:

smime.p7s (4.68 KB)