Can't log in to new installation

Hi,

I have a brand-new installation of RT2 2.0.13. I cannot log in to it. I
tried root/password as mentioned in the docs – no go. I tried using
rtadmin to set the password to something else, and that did not help. I
tried generating a crypted password manually, storing it in Postgres, and
connecting with that – still no go.

No errors are being logged anywhere (even with log level debug). There is
no indication that anything is amiss. I have checked and followed the
advice in the FAQ to no avail. I’ve tried different browsers and made sure
cookies are OK. All I get is “Invalid user name or password.” Any suggestions?

– John