Can't locate Storable.pm & RT Couldn't write to session directory

RT Users
1

Hi all

I’ve several Problem with the rt2 installation on Slakware.

I installed all needed modules.
But when I try to start apache I see the message:

ozeanix:rt-2-0-9# /usr/local/apache/bin/apachectl configtest
[Fri Dec 14 17:49:15 2001] [error] Can’t locate Storable.pm in @INC (@INC
contains: /usr/local/rt2/etc /usr/local/rt2/lib /usr/lib/perl5/i386-linux
/usr/lib/perl5 /usr/lib/perl5/site_perl/i386-linux
/usr/lib/perl5/site_perl . /usr/local/apache/ /usr/local/apache/lib/perl)
at /usr/lib/perl5/site_perl/Apache/Session/Serialize/Storable.pm line 14.
BEGIN failed–compilation aborted at
/usr/lib/perl5/site_perl/Apache/Session/Serialize/Storable.pm line 14.
BEGIN failed–compilation aborted at
/usr/lib/perl5/site_perl/Apache/Session/File.pm line 22.
BEGIN failed–compilation aborted at /usr/local/rt2/bin/webmux.pl line 85.

Of course the file Storable.pm is present and I even installed it again with:
perl -MCPAN -e’install Apache::Session’
which all went OK to the end.

I first helped myself by putting putting a Link Storable.pm from
/usr/lib/perl5/site_perl/Storable.pm to
/usr/lib/perl5/site_perl/Apache/Session/Serialize/Storable.pm

This first seemed to work but then I got the apparently well known RT
Couldn’t write to session directory ‘/usr/local/rt2/WebRT/sessiondata’. Error.
I checked this list’s archive, updated the MD5 Module and checked that all
users and permissions are right…
No chance. Apache won’t start or execute rt2 correctly.

Any Hint?

Benoit Panizzon
System Administrator

at rete ag
mailto:benoit.panizzon@atrete.ch, http://www.atrete.ch
mail: Oberdorfstrasse 2, P.O. Box 674, 8024 Zurich, Switzerland
voice:+41-1-266 55 55, direct:+41-1-266 55 15, fax:+41-1-266 55 88

PGP-Fingerprint of at rete Signing-Key:
7FF6 36EB 9687 40AC 1615 65E6 6F19 5423 0171 170B

Benoit Panizzon
System Administrator

at rete ag
mailto:benoit.panizzon@atrete.ch, http://www.atrete.ch
mail: Oberdorfstrasse 2, P.O. Box 674, 8024 Zurich, Switzerland
voice:+41-1-266 55 55, direct:+41-1-266 55 15, fax:+41-1-266 55 88
PGP-Fingerprint of at rete Signing-Key:
7FF6 36EB 9687 40AC 1615 65E6 6F19 5423 0171 170B

2

try a
perl -MCPAN -e shell
and then
install Storable
when that has gone ok, it should do the trick…
had the same problem myself a couple of times. Dont know if that’s
something that could should have been in the ‘make fixdeps’ or something
that is obvious… :wink:

Tore

Benoit Panizzon wrote:

Hi all

I’ve several Problem with the rt2 installation on Slakware.

I installed all needed modules.
But when I try to start apache I see the message:

ozeanix:rt-2-0-9# /usr/local/apache/bin/apachectl configtest
[Fri Dec 14 17:49:15 2001] [error] Can’t locate Storable.pm in @INC
(@INC contains: /usr/local/rt2/etc /usr/local/rt2/lib
/usr/lib/perl5/i386-linux /usr/lib/perl5
/usr/lib/perl5/site_perl/i386-linux /usr/lib/perl5/site_perl .
/usr/local/apache/ /usr/local/apache/lib/perl) at
/usr/lib/perl5/site_perl/Apache/Session/Serialize/Storable.pm line 14.
BEGIN failed–compilation aborted at
/usr/lib/perl5/site_perl/Apache/Session/Serialize/Storable.pm line 14.
BEGIN failed–compilation aborted at
/usr/lib/perl5/site_perl/Apache/Session/File.pm line 22.
BEGIN failed–compilation aborted at /usr/local/rt2/bin/webmux.pl
line 85.

Of course the file Storable.pm is present and I even installed it
again with:
perl -MCPAN -e’install Apache::Session’
which all went OK to the end.

I first helped myself by putting putting a Link Storable.pm from
/usr/lib/perl5/site_perl/Storable.pm to
/usr/lib/perl5/site_perl/Apache/Session/Serialize/Storable.pm

This first seemed to work but then I got the apparently well known RT
Couldn’t write to session directory
‘/usr/local/rt2/WebRT/sessiondata’. Error.
I checked this list’s archive, updated the MD5 Module and checked
that all users and permissions are right…
No chance. Apache won’t start or execute rt2 correctly.

Any Hint?

Benoit Panizzon
System Administrator

at rete ag
mailto:benoit.panizzon@atrete.ch, http://www.atrete.ch
mail: Oberdorfstrasse 2, P.O. Box 674, 8024 Zurich, Switzerland
voice:+41-1-266 55 55, direct:+41-1-266 55 15, fax:+41-1-266 55 88

PGP-Fingerprint of at rete Signing-Key:
7FF6 36EB 9687 40AC 1615 65E6 6F19 5423 0171 170B

Benoit Panizzon
System Administrator

at rete ag
mailto:benoit.panizzon@atrete.ch, http://www.atrete.ch
mail: Oberdorfstrasse 2, P.O. Box 674, 8024 Zurich, Switzerland
voice:+41-1-266 55 55, direct:+41-1-266 55 15, fax:+41-1-266 55 88

PGP-Fingerprint of at rete Signing-Key:
7FF6 36EB 9687 40AC 1615 65E6 6F19 5423 0171 170B

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