Hi RT users,
I hope someone can help figure out what seems to be the issue installing this extension. My RT Version 5.0.1 / RHEL 8.
I’m trying to install “RT-Extension-AutomaticAssignment” and getting this error below.
Can't locate RT/Extension/AutomaticAssignment.pm in @INC (you may need to install the RT::Extension::AutomaticAssignment module) (@I>
I have followed the steps below and I do not know what is missing.
perl Makefile.PL make make install make initdb edit your /opt/rt5/etc/RT_SiteConfig.pm Add this line: Plugin( "RT::Extension::AutomaticAssignment" ); Clear your mason cache rm -rf /opt/rt5/var/mason_data/obj
Thank you for any input on this issue.