Can't locate object method "mime_name" via package "Encode::utf8"

RT Users
1

We can’t open attachments with RT 3.8.7

 Can't locate object method "mime_name" via package
 "Encode::utf8" at /apps/rt/share/html/Ticket/Attachment/dhandler
 line 78.

Google for "site:lists.bestpractical.com/pipermail/ mime_name"
fails to return anything useful.

Any ideas?

2

Nevermind, fixed it. Stupid auto-updates to Perl.

perl -MCPAN -e “install Encode” got a functioning version
to overwrite the “update” RH gave us.On 11/12/2010 1:43 PM, Jeff Blaine wrote:

We can’t open attachments with RT 3.8.7

Can’t locate object method “mime_name” via package
“Encode::utf8” at /apps/rt/share/html/Ticket/Attachment/dhandler
line 78.

Google for “site:lists.bestpractical.com/pipermail/ mime_name”
fails to return anything useful.

Any ideas?

3

For those using Red Hat, use this cpan configuration:

% cpan
cpan> o conf makepl_arg INSTALLDIRS=site
cpan> o conf commit

That way, whenever Red Hat updates perl, packages installed via CPAN won’t
get overwritten.

Mathieu Longtin
1-514-803-8977On Fri, Nov 12, 2010 at 2:05 PM, Jeff Blaine jblaine@kickflop.net wrote:

Nevermind, fixed it. Stupid auto-updates to Perl.

perl -MCPAN -e “install Encode” got a functioning version
to overwrite the “update” RH gave us.

On 11/12/2010 1:43 PM, Jeff Blaine wrote:

We can’t open attachments with RT 3.8.7

Can’t locate object method “mime_name” via package
“Encode::utf8” at /apps/rt/share/html/Ticket/Attachment/dhandler
line 78.

Google for “site:lists.bestpractical.com/pipermail/ mime_name”
fails to return anything useful.

Any ideas?