Apache error_log reads:
Can’t locate object method “connect” via package “Apache::DBI” at
I’m troubleshooting this installation of RT that was done by another
engineer. I did see several archived posts with users having similar
problems. It sounds like the affected server has an improperly
installed DBI or Apache::DBI module. Since this is a production server,
I don’t want to muck with it until I know where to look.