Hi,
I have an install of RT 3.8.8 on Fedora 12 I have had a few issues, so far
resolved - until this one:
When replying to, or resolving a ticket, there is a bit of a delay and
then the following error:
Can’t locate object method “host” via package “URI::_generic” at
/opt/rt3/bin/…/lib/RT/Interface/Web.pm line 505.
I have no idea how to resolve this - it seems to be webserver based, as
the email message from the reply, resolve or comment goes through fine.
Any help would be greatly appreciated!
Thanks,
Guy Baxter.
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Hi,
I have an install of RT 3.8.8 on Fedora 12 I have had a few issues, so far
resolved - until this one:
When replying to, or resolving a ticket, there is a bit of a delay and
then the following error:
Can’t locate object method “host” via package “URI::_generic” at
/opt/rt3/bin/…/lib/RT/Interface/Web.pm line 505.
I have no idea how to resolve this - it seems to be webserver based, as
the email message from the reply, resolve or comment goes through fine.
Most likely you have configured an invalid WebBaseURL or WebURL
-kevin
rt-users@lists.bestpractical.com writes:
Hi,
I have an install of RT 3.8.8 on Fedora 12 I have had a few
issues, so far
resolved - until this one:
When replying to, or resolving a ticket, there is a bit of a
delay and
then the following error:
Can’t locate object method “host” via package
“URI::_generic” at
/opt/rt3/bin/…/lib/RT/Interface/Web.pm line 505.
I have no idea how to resolve this - it seems to be webserver
based, as
the email message from the reply, resolve or comment goes
through fine.
Most likely you have configured an invalid WebBaseURL or WebURL
-kevin
I think I configured WebBaseURL to just ‘/’ as i want RT to be accessible
at rt.mydomain/index.html as it runs on its own server. I’ll check
tommorrow - is this not the correct thing to do?
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Any views or opinions expressed are solely those of the author and do not necessarily represent those of The Blackpool Sixth Form College.
Scanned by MailMarshal - Marshal’s comprehensive email content security solution.
Download a free evaluation of MailMarshal at www.marshal.com
rt-users@lists.bestpractical.com writes:
Can’t locate object method “host” via package
“URI::_generic” at
/opt/rt3/bin/…/lib/RT/Interface/Web.pm line 505.
Most likely you have configured an invalid WebBaseURL or WebURL
I think I configured WebBaseURL to just ‘/’ as i want RT to be accessible
at rt.mydomain/index.html as it runs on its own server. I’ll check
tommorrow - is this not the correct thing to do?
You’re confusing your configuration variables.
You can read more about the various Web config vars in the
documentation in RT_Config.pm
-kevin