You also need to see what is in the @INC of your running RT process.
print join “\n”, @INC, ‘’;
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From: firstname.lastname@example.org [mailto:
email@example.com] *On Behalf Of *Alex Moran
Sent: Thursday, November 18, 2010 3:07 PM
To: Ruslan Zakirov
Subject: Re: [rt-users] Can’t locate Log/Dispatch.pm in @INC
Thanks for responding. Here are the locations of all the Dispatch.pm files
on my server:
If it is a permission problem what should it’s permissions be?
ls /opt/local/lib/perl5/site_perl/5.8.9/Log/ says:
-r–r--r-- root:admin Dispatch.pm
On Thu, Nov 18, 2010 at 1:14 AM, Ruslan Zakirov firstname.lastname@example.org wrote:
You either have permissions problems or two perls and server using one
and you testing another.
Are you sure Log/Dispatch.pm is in one of those dirs?
On Thu, Nov 18, 2010 at 3:33 AM, Alex Moran email@example.com wrote:
I just installed rt-3.8.8 on Mac OS X Server 10.6.5. Installation went
smooth enough, but when I edited the VirtualHost entry
in /etc/apache2/sites/0000_any_80_.conf and added the line “PerlRequire
/opt/rt3/bin/webmux.pl” Apache would crash at startup.
Here is the error from the WebServer error log:
Can’t locate Log/Dispatch.pm in @INC (@INC contains:
/System/Library/Perl/Extras/5.10.0 . /usr)
at /opt/rt3/bin/…/lib/RT.pm line 222.
BEGIN failed–compilation aborted at /opt/rt3/bin/…/lib/RT.pm line 222.
Compilation failed in require at /opt/rt3/bin/webmux.pl line 136.
Compilation failed in require at (eval 2) line 1.
Can’t load Perl file: /opt/rt3/bin/webmux.pl for server testserver.com:0
I looked at line 222 of /opt/rt3/lib/RT.pm and here is what it says:
use Log::Dispatch 1.6;
But CPAN says my Log::Dispatch version is 2.27.
Can anyone tell me what I need to do? I tried to downgrade Log::Dispatch
I couldn’t see any way of doing that with CPAN. When I comment out the
PerlRequire line ReportTracker says I haven’t configured mod_perl or
Best regards, Ruslan.