You also need to see what is in the @INC of your running RT process.
print join “\n”, @INC, ‘’;
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From: rt-users-bounces@lists.bestpractical.com [mailto:
rt-users-bounces@lists.bestpractical.com] *On Behalf Of *Alex Moran
Sent: Thursday, November 18, 2010 3:07 PM
To: Ruslan Zakirov
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Can’t locate Log/Dispatch.pm in @INC
Thanks for responding. Here are the locations of all the Dispatch.pm files
on my server:
/Users/myuser/.cpan/build/Log-Dispatch-2.27-So36hB/lib/Log/Dispatch.pm
/Users/myuser/.cpan/build/Log-Dispatch-2.27-So36hB/blib/lib/Log/Dispatch.pm
/opt/local/lib/perl5/site_perl/5.8.9/Log/Dispatch.pm
/Users/myuser/Library/Application
Support/.cpan/build/Log-Dispatch-2.27-rmVcKn/lib/Log/Dispatch.pm
/Users/myuser/Library/Application
Support/.cpan/build/Log-Dispatch-2.27-rmVcKn/blib/lib/Log/Dispatch.pm
/Users/myuser/Library/Application
Support/.cpan/build/Log-Dispatch-2.27-AQZxLe/lib/Log/Dispatch.pm
/Users/myuser/Library/Application
Support/.cpan/build/Log-Dispatch-2.27-AQZxLe/blib/lib/Log/Dispatch.pm
If it is a permission problem what should it’s permissions be?
ls /opt/local/lib/perl5/site_perl/5.8.9/Log/ says:
-r–r–r-- root:admin Dispatch.pm
Thanks,
Alex
On Thu, Nov 18, 2010 at 1:14 AM, Ruslan Zakirov ruz@bestpractical.com wrote:
Hi,
You either have permissions problems or two perls and server using one
and you testing another.
Are you sure Log/Dispatch.pm is in one of those dirs?
On Thu, Nov 18, 2010 at 3:33 AM, Alex Moran salsicha@gmail.com wrote:
I just installed rt-3.8.8 on Mac OS X Server 10.6.5. Installation went
smooth enough, but when I edited the VirtualHost entry
in /etc/apache2/sites/0000_any_80_.conf and added the line “PerlRequire
/opt/rt3/bin/webmux.pl” Apache would crash at startup.
Here is the error from the WebServer error log:
Can’t locate Log/Dispatch.pm in @INC (@INC contains:
/opt/rt3/bin/…/local/lib /opt/rt3/bin/…/lib
/Library/Perl/Updates/5.10.0
/System/Library/Perl/5.10.0/darwin-thread-multi-2level
/System/Library/Perl/5.10.0
/Library/Perl/5.10.0/darwin-thread-multi-2level
/Library/Perl/5.10.0
/Network/Library/Perl/5.10.0/darwin-thread-multi-2level
/Network/Library/Perl/5.10.0 /Network/Library/Perl
/System/Library/Perl/Extras/5.10.0/darwin-thread-multi-2level
/System/Library/Perl/Extras/5.10.0 . /usr)
at /opt/rt3/bin/…/lib/RT.pm line 222.
BEGIN failed–compilation aborted at /opt/rt3/bin/…/lib/RT.pm line 222.
Compilation failed in require at /opt/rt3/bin/webmux.pl line 136.
Compilation failed in require at (eval 2) line 1.
Can’t load Perl file: /opt/rt3/bin/webmux.pl for server testserver.com:0
,
exiting…
I looked at line 222 of /opt/rt3/lib/RT.pm and here is what it says:
use Log::Dispatch 1.6;
But CPAN says my Log::Dispatch version is 2.27.
Can anyone tell me what I need to do? I tried to downgrade Log::Dispatch
but
I couldn’t see any way of doing that with CPAN. When I comment out the
PerlRequire line ReportTracker says I haven’t configured mod_perl or
fastcgi
properly.
Thanks,
Alex
–
Best regards, Ruslan.
Everything needs to be from the same package manager software (or manually built). Gets too confusing otherwise…