I’m using the following howto:
http://requesttracker.wikia.com/wiki/HowToInstallRequestTracker3.8OnUbuntu11.04
When I attempt to create the database, I get the error below. I found
another conversation on the issue that indicated it was a permission
issue. The file is owned by root and www-data. I set the permissions to
755, but still get the error
/usr/sbin/rt-setup-database-3.8 --action init --dba rtuser
–prompt-for-dba-password
Couldn’t load RT config file RT_SiteConfig.pm:
syntax error at /etc/request-tracker3.8/RT_SiteConfig.pm line 44, near “{}”
Compilation failed in require at
/usr/share/request-tracker3.8/lib/RT/Config.pm line 585.
BEGIN failed–compilation aborted at /usr/sbin/rt-setup-database-3.8
line 131
Hi,
You have syntax error in the file. Without content it’s hard to tell how to fix.On Thu, Sep 8, 2011 at 1:05 AM, Raymond Norton admin@lctn.org wrote:
I’m using the following howto:
http://requesttracker.wikia.com/wiki/HowToInstallRequestTracker3.8OnUbuntu11.04
When I attempt to create the database, I get the error below. I found
another conversation on the issue that indicated it was a permission issue.
The file is owned by root and www-data. I set the permissions to 755, but
still get the error
/usr/sbin/rt-setup-database-3.8 --action init --dba rtuser
–prompt-for-dba-password
Couldn’t load RT config file RT_SiteConfig.pm:
syntax error at /etc/request-tracker3.8/RT_SiteConfig.pm line 44, near “{}”
Compilation failed in require at
/usr/share/request-tracker3.8/lib/RT/Config.pm line 585.
BEGIN failed–compilation aborted at /usr/sbin/rt-setup-database-3.8 line
131
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