This is probably a very stupid question, but I do not know how to set up
administrative users in RT. I just installed rt 1.0.7 on a FreeBSD 4 box, with
apache 1.3.14, perl 5 and mysql 3.2.3. Looks like everything installed OK, and
I’m using apache’s .htaccess files to control authentication. However, I can’t
administrate anything.
I go to http://elrond/rt/admin-webrt.cgi and I see “You’re not allowed to
view/modify queue configuration”. I do see that I’m logged on as kyoder, like I
should be; how do I enable administration for kyoder? I’d also like to be able
to add queues, etc.
Sorry this is such a basic question, but I didn’t see it answered anywhere…
Go into the RT administrative tool as root.
Load up the ‘kyoder’ user and click
the ‘RT Administrator’ button.
-jOn Thu, Feb 08, 2001 at 03:59:18PM -0500, Kurt Yoder wrote:
Hello
This is probably a very stupid question, but I do not know how to set up
administrative users in RT. I just installed rt 1.0.7 on a FreeBSD 4 box, with
apache 1.3.14, perl 5 and mysql 3.2.3. Looks like everything installed OK, and
I’m using apache’s .htaccess files to control authentication. However, I can’t
administrate anything.
I go to http://elrond/rt/admin-webrt.cgi and I see “You’re not allowed to
view/modify queue configuration”. I do see that I’m logged on as kyoder, like I
should be; how do I enable administration for kyoder? I’d also like to be able
to add queues, etc.
Sorry this is such a basic question, but I didn’t see it answered anywhere…