Can't install admin user


#1

Hello

This is probably a very stupid question, but I do not know how to set up
administrative users in RT. I just installed rt 1.0.7 on a FreeBSD 4 box, with
apache 1.3.14, perl 5 and mysql 3.2.3. Looks like everything installed OK, and
I’m using apache’s .htaccess files to control authentication. However, I can’t
administrate anything.

I go to http://elrond/rt/admin-webrt.cgi and I see “You’re not allowed to
view/modify queue configuration”. I do see that I’m logged on as kyoder, like I
should be; how do I enable administration for kyoder? I’d also like to be able
to add queues, etc.

Sorry this is such a basic question, but I didn’t see it answered anywhere…

Thanks

Kurt


#2

Go into the RT administrative tool as root.
Load up the ‘kyoder’ user and click
the ‘RT Administrator’ button.

    -jOn Thu, Feb 08, 2001 at 03:59:18PM -0500, Kurt Yoder wrote:

Hello

This is probably a very stupid question, but I do not know how to set up
administrative users in RT. I just installed rt 1.0.7 on a FreeBSD 4 box, with
apache 1.3.14, perl 5 and mysql 3.2.3. Looks like everything installed OK, and
I’m using apache’s .htaccess files to control authentication. However, I can’t
administrate anything.

I go to http://elrond/rt/admin-webrt.cgi and I see “You’re not allowed to
view/modify queue configuration”. I do see that I’m logged on as kyoder, like I
should be; how do I enable administration for kyoder? I’d also like to be able
to add queues, etc.

Sorry this is such a basic question, but I didn’t see it answered anywhere…

Thanks

Kurt


rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

jesse reed vincent – root@eruditorum.orgjesse@fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

I’m reasonably sure that at least two of the electric blue kangeroos
I saw were real.