Set your RT_SiteConfig.pm settings to:
This works for us.
LBNLOn Mon, Nov 15, 2010 at 11:01 AM, CLOSE Dave (DAE) < Dave.Close@us.thalesgroup.com> wrote:
I have a few tickets which, when opened, did not properly wrap lines.
The entire issue statement is a single line. When the ticket is selected
and the issue is displayed, RT only shows me the left-most characters
of the statement. Is there a way to edit that statement to insert the
needed NL characters? (RT 3.8.7 on Linux)
Dave Close, Thales Avionics, Irvine California USA
Software integration and performance testing
cell +1 949 394 2124, email@example.com
I don’t send HTML email and I prefer not to receive it.
HTML email is ugly and a significant security exposure.