Can't display users/tickets under RT-2.0.9 (Oracle)

RT Users
1

Hi,

I’m pretty new with request tracker and pretty much annoyed right now.

I installed RT 2.0.9 under Oracle 8i.
Now that it’s running, I created a couple of users and a couple of queues
Then I created some entered new tickets in some of the queues.

The problem is that seems that I can’t list/display any users and any tickets at all.
The only things I can list are: groups, keywords and queues.

Did I miss something ?

Any ideas anyone ?

Cheers,

Bruno Riollet (Arthouse Multimedia BV)

2

Bruno Riollet wrote:

Hi,

I’m pretty new with request tracker and pretty much annoyed right now.

I installed RT 2.0.9 under Oracle 8i.
Now that it’s running, I created a couple of users and a couple of queues
Then I created some entered new tickets in some of the queues.

The problem is that seems that I can’t list/display any users and any tickets at all.
The only things I can list are: groups, keywords and queues.

Did I miss something ?

Any ideas anyone ?

Hello Bruno,
as far as I know, oracle is not officially supported (yet). First step would
be to upgrade to version 2.0.13, second step to ask jasse for (commercial
grade) support.

Regards,
Harald
Harald WagenerAn der Alster 4220099 Hamburg*http://www.fcb-wilkens.com