I have a problem where currently when I attempt to do a bulk update of
multiple tickets it doesn’t show me any of the customfields but through
the code however I can see the logic to display the custom fields.
I fiddled with the code a bit and was able to display the CustomFields
if I removed the RT::Transaction portion though I am not sure why this
worked.
$TxnCFs->LimitToLookupType(“RT::Queue-RT::Ticket-RT::Transaction”);
Do I have something set wrong on my Customfields which would affect
this?
Any ideas?
Marco
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