Hello,
I have RT 4.4.1rc1 is installed.
I face a strange problem regarding the modification of files in /rt4/share/html/…
Particularly, I cannot observe any changes in the UI when I modify the html files or the perl code.
My target was to edit the SelfService UI and especially the Assets page. However, not any change in the files in
/rt4/share/html/SelfService/Asset ever appears in the UI.
(Only deletion of files actually has effects!)
I am wondering what am I doing wrong.
Thanks,
Dimitris
At a guess, I’d say to restart your web server. RT seems to need a restart
before changes will be reflected in the web UI.On Tue, Oct 11, 2016 at 4:19 PM, Dimitris Maniadakis via rt-users < rt-users@lists.bestpractical.com> wrote:
RT 4.4 and RTIR training sessions, and a new workshop day!
https://bestpractical.com/training
- Boston - October 24-26
- Los Angeles - Q1 2017
---------- Forwarded message ----------
From: Dimitris Maniadakis chaniadimitris@yahoo.gr
To: Rt-users rt-users@lists.bestpractical.com
Cc:
Date: Tue, 11 Oct 2016 20:17:03 +0000 (UTC)
Subject: [rt-users] Cannot see changes in UI
Hello,I have RT 4.4.1rc1 is installed.
I face a strange problem regarding the modification of files in
/rt4/share/html/…
Particularly, I cannot observe any changes in the UI when I modify the
html files or the perl code.My target was to edit the SelfService UI and especially the Assets page.
However, not any change in the files in/rt4/share/html/SelfService/Asset ever appears in the UI.
(Only deletion of files actually has effects!)
I am wondering what am I doing wrong.
Thanks,
Dimitris
Alex Hall
Automatic Distributors, IT department
ahall@autodist.com
Thank you Alex, but I 've already tried that. Not any change appeared!
However, the solution is here:
https://rt-wiki.bestpractical.com/wiki/CleanMasonCache
I had to clear the Mason cache!
DimitrisOn Tuesday, October 11, 2016 11:35 PM, Alex Hall wrote:
At a guess, I’d say to restart your web server. RT seems to need a restart before changes will be reflected in the web UI.