Hello,
Encountering this error from time to time. It effects my company for around 5 to 10 minutes then recovers.
Here is the output:
[25332] [Mon Sep 9 20:46:44 2019] [error]: cannot open type database in /usr/share/perl5/MIME/types.db:
Stack:
[/usr/share/perl5/MIME/Types.pm:39]
[/usr/share/perl5/MIME/Types.pm:24]
[/usr/share/perl5/MIME/Types.pm:20]
[/opt/rt4/share/html/Ticket/Attachment/dhandler:94]
[/opt/rt4/share/html/Ticket/autohandler:66]
[/opt/rt4/sbin/…/lib/RT/Interface/Web.pm:696]
[/opt/rt4/sbin/…/lib/RT/Interface/Web.pm:375]
[/opt/rt4/share/html/autohandler:53] (/opt/rt4/sbin/…/lib/RT/Interface/Web/Handler.pm:208)
Any insight would be good. Have been scouring google but I am not finding much. We are on V4.4.2.
Thank you.