Cannot Modify Custom Fields which apply to transactions for all queues

RT Users
1

I am running the .deb version of RT 3.2 and cannot query custom transaction
fields
Is there a fix for this that anyone can suggest - i’ve checked the
permissions and all seems to be fine so it may be a bug :confused:

When i go into " Modify Custom Fields which apply to transactions for all
queues" the custom field is not listed.
When I go to create query my custom transaction field is not listed

Can you cc me into any reply cheers

Regards

David Lane

2

David,

  What groups have permission to update the Custom Field? That set

of privileges is separate than Queue/ticket privileges.

Kenn
LBNL

David Lane wrote:

3

Well I have all permissions

Privileged users have full control Current rights (Check box to revoke
right)
AdminCustomField
ModifyCustomField
SeeCustomField
New rights

I’m guessing its a bug but I can’t figure out where the bugtracker is
nowdays and I need to get this working asap – (how unusual is that)

DaveOn 18/10/06, Kenneth Crocker KFCrocker@lbl.gov wrote:

David,

  What groups have permission to update the Custom Field? That set

of privileges is separate than Queue/ticket privileges.

Kenn
LBNL

David Lane wrote:

I am running the .deb version of RT 3.2 and cannot query custom
transaction fields
Is there a fix for this that anyone can suggest - i’ve checked the
permissions and all seems to be fine so it may be a bug :confused:

When i go into " Modify Custom Fields which apply to transactions for
all queues" the custom field is not listed.
When I go to create query my custom transaction field is not listed

Can you cc me into any reply cheers

Regards

David Lane

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