I have an existing fresh installation of RT3.2.3. I wanted to use the
LDAP overlay but was told to change it to Apache’s ldap authorization,
the authzldap module. After attempting to do that, I couldn’t get
logged in. So, I thought I would go and “switch everything back” to the
way it was. In doing this, I found that after I got things “back”, I
couldn’t log in as root with the password I changed before I started
messing with the authzldap module.
I followed the bestpractical FAQ to reset the root password back to the
default password for the root account, however, that didn’t work. This
was a MySQL command.
I restarted MySQL and apache.
Anyone know what I should check now?