Hi All,
We have migrated from 3.4.4 to 3.8.1 and found the following change of behavior:
- Once a ticket is created, we cannot change the owner from Nobody to someone else
- The owner of a ticket cannot reassign it
However, the owner can be set when creating the ticket and someone can “Take” a ticket.
Is that a new behavior with 3.8. If so, how can we change it back to the previous behavior?
Thanks in advance,
Daniel Tougas
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