Cannot add email to user - already in use

RT Users
1

Good morning,

I try to add a user to RT4.0.5 - works. But if I add an email address to
his account I get the message “User xyz: Email address in use”. But I
cannot find this address in the userlist. Any idea ?

Cheers - Michael

2

Good morning,

I try to add a user to RT4.0.5 – works. But if I add an email address to his
account I get the message “User xyz: Email address in use”. But I cannot
find this address in the userlist. Any idea ?

User with that email already exist. When you search for user in admin
UI use checkbox to include disabled and unprivileged users.

Cheers - Michael

Best regards, Ruslan.

3

Args, I forgot the unprivileged. Found and destroyed.

Mille gracie !

Cheers - Michael-----Original Message-----
From: ruslan.zakirov@gmail.com [mailto:ruslan.zakirov@gmail.com] On Behalf Of Ruslan Zakirov

User with that email already exist. When you search for user in admin UI use checkbox to include disabled and unprivileged users.