Canned replies are missing after the upgrade

RT Users
1

Hi

I just realized the canned replies are missing since the upgrade from
rt-3.4.5 to rt-3.8.2. I have the old instance backed up. How do I revive
them?

Thanks

Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?

2

Hi

I just realized the canned replies are missing since the upgrade from
rt-3.4.5 to rt-3.8.2. I have the old instance backed up. How do I revive
them?

Found it under local/html dir. Thanks

Thanks

–
Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?

Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?

3

I think you’re talking about RTFM and I believe you should upgrade it too.On Mon, May 4, 2009 at 8:57 PM, Asif Iqbal vadud3@gmail.com wrote:

Hi

I just realized the canned replies are missing since the upgrade from
rt-3.4.5 to rt-3.8.2. I have the old instance backed up. How do I revive
them?

Thanks

–
Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?

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