Is it possible for a normal non-staff person to send in a few tickets
and somehow see their tickets on the web interface? It is possible I’m
just missing something, but since they don’t have a login/password at
this point and the main URL requires this, this can’t work.
Most of our users are Windows users, so authenticating to AD would be
fine. It might be good to have new users get mailed a temporary password
(and asked to change it) as well. Anyone have a solution for this?