Can create articles, but no content

I’m still scratching my head with this one. I’m trying to get Articles
working. Class creation and Custom field creation appear to work. I’ve
got a Class called “Set up Information” with four categories: Linux,
Windows 7 64 bit, Windows 7 32-bit, Misc. Even when I’m logged in as
root, the “Content” area is blank. I’m looking through the error logs,
but I can’t seem to find anything. Is there a setting/permission I need
to change to allow content to be created? This would really make our
system pop if I could get this working.

Stephen Cena
MIS/IT Dept - Quality Vision International
850 Hudson Ave
Rochester,NY. 14621
Ph: 585-544-0450 x300
"Thank you for helping us help you help us all."

Stephen,

seem to find anything. Is there a setting/permission I need to change to
allow content to be created?
This would really make our system pop if I could get this working.

Articles in RT is only a framework. The base functionality that you get out
of the box takes care of handling meta information and that’s it. Everything
else is up to you. Essentially you need to create your own custom fields and
apply them to (classes of) articles, including the content field. It’s
probably all described in the Wiki.

Best regards,
Maciek

seem to find anything. Is there a setting/permission I need to change to
allow content to be created?
This would really make our system pop if I could get this working.

Articles in RT is only a framework. The base functionality that you get out
of the box takes care of handling meta information and that’s it. Everything
else is up to you. Essentially you need to create your own custom fields and
apply them to (classes of) articles, including the content field. It’s
probably all described in the Wiki.

Not the wiki, but docs shipped with RT and now online:
http://bestpractical.com/rt/docs/latest/customizing/articles_introduction.html