CallBack for Requester field to be Blank?

RT Users
1

Is there a callback to make Requester field blank on creating a ticket?
I don’t like having it prefilled with current user email address.

Thanks,

Michael Neuschafer

PC Support Specialist

National Stores Inc.

(310) 436 - 2150

2

Michael, please, don’t resend the same question twice to the mailing lists.On Thu, Jan 28, 2010 at 8:55 PM, Michael Neuschafer mneuschafer@nationalstoresinc.com wrote:

Is there a callback to make Requester field blank on creating a ticket? I
don’t like having it prefilled with current user email address.

Thanks,

Michael Neuschafer

PC Support Specialist

National Stores Inc.

(310) 436 - 2150

The rt-users Archives

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

2010 RT Training Sessions!
San Francisco, CA, USA - Feb 22 & 23
Dublin, Ireland - Mar 15 & 16
Boston, MA, USA - April 5 & 6
Washington DC, USA - Oct 25 & 26

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

Best regards, Ruslan.