I tried that, too after seeing your first email … And that didn’t work.
I’ve only had this problem with 3.5.x – never with 3.4. But if I initiate
a new query and form an advanced query by hand (or cut-n-paste a previous
query, but it MUST be a new/blank advanced query to start) such that the
FORMAT window is empty, it works just fine. Dave – can you see if that
works for you?
-=| BenFrom: firstname.lastname@example.org
[mailto:email@example.com] On Behalf Of Glenn Sieb
Sent: Sunday, January 22, 2006 1:21 AM
To: Dave Alden
Subject: Re: [Rt-devel] ‘Bulk Update’ not working?
Dave Alden said the following on 1/21/2006 10:23 PM:
I’m playing around with 3.5.7, and I can’t seem to get the 'Bulk Update’
feature to work. I selected a bunch of tickets (status=‘new’ and
Owner=‘Nobody’), clicked on ‘Bulk Update’, and then tried to change
the status to Deleted. It acks like everything is going well, then it
reloads the same ‘Bulk Update’ page (and there were no changes to the
Are you running MySQL?
If so, have you upgraded it lately? I had this same trouble after doing a
point-upgrade, and had to run a utility called mysql_fix_privilege_tables (I
had logged into phpMySQL and it gave me an error that said “Hey–you need to
run this utility!”–you might want to check into that.)
“They that can give up essential liberty to obtain a little temporary safety
deserve neither liberty nor safety.”
~Benjamin Franklin, Historical Review of Pennsylvania, 1759
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