Bugs in 3.0.2?

RT Users
1

I have noticed only two problems so far in our RT 3.0.2 beta testing:

  1. If you click on a queue name in the quick search box from the home
    screen, no tickets come up because the current search criteria says ‘Status
    = ARRAY(0x99ee470)’.

  2. Attachments are fine on the web interface, but come through as
    default.txt in an email.

Are there patches for either of these problems?

Thanks,
Jeff

2

What 3.0.2 beta. #1 should be fine in anything recent.

#2: do you mean that their filenames are munged or the content is
munged?On Wed, May 07, 2003 at 09:44:02AM -0400, Jeff Hoover wrote:

I have noticed only two problems so far in our RT 3.0.2 beta testing:

  1. If you click on a queue name in the quick search box from the home
    screen, no tickets come up because the current search criteria says ‘Status
    = ARRAY(0x99ee470)’.

  2. Attachments are fine on the web interface, but come through as
    default.txt in an email.

Are there patches for either of these problems?

Thanks,
Jeff

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http://lists.fsck.com/mailman/listinfo/rt-users

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3

At 09:46 AM 5/7/2003, Jesse Vincent wrote:

What 3.0.2 beta. #1 should be fine in anything recent.

Yes. Thanks, I’ll upgrade to fix that.

#2: do you mean that their filenames are munged or the content is
munged?

For example, I attached an image and it comes through as:

Content-Type: image/jpeg; name=“default.txt”;
Content-Disposition: inline

Shouldn’t the file keep the original filename? Maybe this isn’t a bug. I
guess I just don’t know how it is supposed to work?

Thanks,
Jeff>On Wed, May 07, 2003 at 09:44:02AM -0400, Jeff Hoover wrote:

I have noticed only two problems so far in our RT 3.0.2 beta testing:

  1. If you click on a queue name in the quick search box from the home
    screen, no tickets come up because the current search criteria says
    ‘Status
    = ARRAY(0x99ee470)’.

  2. Attachments are fine on the web interface, but come through as
    default.txt in an email.

Are there patches for either of these problems?

Thanks,
Jeff

rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

–
Request Tracker... So much more than a help desk — Best Practical Solutions – Trouble Ticketing. Free.

rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

4

Try pre6 on that one. it is supposed to keep the filename.On Wed, May 07, 2003 at 10:05:44AM -0400, Jeff Hoover wrote:

At 09:46 AM 5/7/2003, Jesse Vincent wrote:

What 3.0.2 beta. #1 should be fine in anything recent.

Yes. Thanks, I’ll upgrade to fix that.

#2: do you mean that their filenames are munged or the content is
munged?

For example, I attached an image and it comes through as:

Content-Type: image/jpeg; name=“default.txt”;
Content-Disposition: inline

Shouldn’t the file keep the original filename? Maybe this isn’t a bug. I
guess I just don’t know how it is supposed to work?

Thanks,
Jeff

On Wed, May 07, 2003 at 09:44:02AM -0400, Jeff Hoover wrote:

I have noticed only two problems so far in our RT 3.0.2 beta testing:

  1. If you click on a queue name in the quick search box from the home
    screen, no tickets come up because the current search criteria says
    ‘Status
    = ARRAY(0x99ee470)’.

  2. Attachments are fine on the web interface, but come through as
    default.txt in an email.

Are there patches for either of these problems?

Thanks,
Jeff

rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

–
Request Tracker... So much more than a help desk — Best Practical Solutions – Trouble Ticketing. Free.

rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

Request Tracker... So much more than a help desk — Best Practical Solutions – Trouble Ticketing. Free.

5

pre6 fixed both problems.

Thanks,
Jeff

At 10:07 AM 5/7/2003, Jesse Vincent wrote: