I just tried to set the date on a high priority ticket to tomorrow via the
web interface and it only gives me choices of years 2001-2006. I’d call it a
bug myself but…
Kent Hamilton KHamilton@Hunter.COM
Manager - Systems Administration & Networking
Hunter Engineering Company
I’d call that a bug too Anyone who hands us a fix gets umm… gets
mentioned in the credits list
-JOn Thu, Dec 28, 2000 at 02:46:13PM -0600, Hamilton, Kent wrote:
Not sure if this is a bug or a feature…
I just tried to set the date on a high priority ticket to tomorrow via the
web interface and it only gives me choices of years 2001-2006. I’d call it a
bug myself but…
–
Kent Hamilton KHamilton@Hunter.COM
Manager - Systems Administration & Networking
Hunter Engineering Company
I created a ticket from my email account and it was my account in RT to
solve the problem and for some reason RT didn’t send out/back an email to
the requestor tha the ticket was resolved. Is this by design, an unxpected
behavior (i.e. a feature) or a bug?
I created a ticket from my email account and it was my account in RT to
solve the problem and for some reason RT didn’t send out/back an email to
the requestor tha the ticket was resolved. Is this by design, an unxpected
behavior (i.e. a feature) or a bug?
I’m sorry, I didn’t follow all of that. Are you getting bitten by the
NotifyActor setting? As has been mentioned, about once a week, it’s
the varible that controls whether or not RT sends mail to the person
initiating the change.