BUG: shredder noticket option ignores deleted messages

RT Users
1

The shredder users module will delete users actively assigned to
tickets which are Deleted. I suspect that the tickets should be
“Wiped” before these users are removed.

— Users.pm_orig 2009-06-02 12:28:24.000000000 -0700
+++ Users.pm 2009-06-02 15:34:56.000000000 -0700
@@ -219,7 +219,8 @@
sub WithoutTickets {
my ($self, $user) = @;
my $tickets = RT::Tickets->new( $RT::SystemUser );

  • $tickets->FromSQL( 'Watcher.id = '. $user->id );
  •   $tickets->{'allow_deleted_search'} = 1;
    $tickets->FromSQL( 'Watcher.id = '. $user->id );
    # HACK: we may use Count method which counts all records
    # that match condtion, but we really want to know only that
    # at least one record exist, so we fetch first row only

Jo Rhett
Net Consonance : consonant endings by net philanthropy, open source
and other randomness

2

Sorry, revised patch is:

— Users.pm_orig 2009-06-02 12:28:24.000000000 -0700
+++ Users.pm 2009-06-02 15:34:56.000000000 -0700
@@ -219,7 +219,8 @@
sub WithoutTickets {
my ($self, $user) = @;
my $tickets = RT::Tickets->new( $RT::SystemUser );

  •   $tickets->{'allow_deleted_search'} = 1;
    $tickets->FromSQL( 'Watcher.id = '. $user->id );

    HACK: we may use Count method which counts all records

    that match condtion, but we really want to know only that

    at least one record exist, so we fetch first row only

Jo Rhett
Net Consonance : consonant endings by net philanthropy, open source
and other randomness