After setting up both rt-2.1.75 and 2.1.79 and creating a new ticket (by
hand) I see a Closed: date (that is, the Resolved field is set in the
tickets table). This seems to me to be a bug, but I could be
misunderstanding its meaning.
When created I set the status of the ticket to new. When I close the
ticket the Resolved time is updated as I would expect. Basically I am
not sure why it has a value after creation. I would have expected it to
remain unset.
The only customization I have done is that I have modified the Makefile
so as to not create any scrips when I reset the database.
Am I seeing a bug or a feature? Any explanation would be appreciated -
at least a “me too” so as to know it’s the way it universally works.
Thanks
Matt Simonsen
After setting up both rt-2.1.75 and 2.1.79 and creating a new ticket (by
hand) I see a Closed: date (that is, the Resolved field is set in the
tickets table). This seems to me to be a bug, but I could be
misunderstanding its meaning.
It is a bug, Jesse fixed this in the Aegis tree.
http://fsck.com/aegis/aegis.cgi/rt.2.1.C263.patch?file@aepatch+project@rt.2.1+change@263
gunzip that file, and patch your .79 tree with it, and make upgrade to
install it without overwriting your config files.
Jeroen Ruigrok van der Werven <asmodai(at)wxs.nl> / asmodai / a capoeirista
PGP fingerprint: 2D92 980E 45FE 2C28 9DB7 9D88 97E6 839B 2EAC 625B
http://www.tendra.org/ | http://www.in-nomine.org/~asmodai/diary/
Hope is a letter that never arrives, delivered by the postman of my
fear…