Got the first one trying to change the subject of a ticket, saw another one
with a resolution comment. Took care of some of the display problems I have
been having in the Builder.
Here is entries from rt.log.
[Wed Jul 14 22:38:57 2004] [warning]: Scalar found where operator expected
at template line
1, near “->Subject$s”
(/usr/rt3/lib/RT.pm:250)
[Wed Jul 14 22:38:57 2004] [warning]: (Missing operator before $s?)
(/usr/rt3/lib/RT.pm:250)
I get an email like the following subject when this happens:
[domain.com #982] [Comment] Program fragment delivered error ``syntax error
at template line 1, near "->Subject$s "‘’
Ted Serreyn Phone:262-432-0260 Fax:262-432-0232
Serreyn Network Services, LLC http://www.serreyn.com/
Do you, by any chance, have any custom email templates?On Wed, Jul 14, 2004 at 06:07:06PM -0500, Ted Serreyn wrote:
Got the first one trying to change the subject of a ticket, saw another one
with a resolution comment. Took care of some of the display problems I have
been having in the Builder.
Here is entries from rt.log.
[Wed Jul 14 22:38:57 2004] [warning]: Scalar found where operator expected
at template line
1, near “->Subject$s”
(/usr/rt3/lib/RT.pm:250)
[Wed Jul 14 22:38:57 2004] [warning]: (Missing operator before $s?)
(/usr/rt3/lib/RT.pm:250)
I get an email like the following subject when this happens:
[domain.com #982] [Comment] Program fragment delivered error ``syntax error
at template line 1, near "->Subject$s "‘’
Ted Serreyn Phone:262-432-0260 Fax:262-432-0232
Serreyn Network Services, LLC http://www.serreyn.com/
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Found it, default admin comment template looks like the following:
Subject: [Comment] {my $s=($Transaction->Subject||$Ticket->Subject$s =~
s/[Comment]//g; $comment =~ s/^Re//i; $s;}
In my RT, it looks like:
'Subject: [Comment] {my $s=($Transaction->Subject||$Ticket->Subject); $s
=~ s/\[Comment\]//g; $comment =~ s/^Re//i; $s;}
Perhaps you edited it locally?