Bug? Cc recipients seperated with semicolon

RT Users
1

I noticed that when cc’ing people, multiple recipients have to be separated by commas. The recipients don’t receive the mail at all if they are separated by semicolons as is the Windows custom.

Is their a fix for this other than to get the users to use commas?

Regards,

Rehan van der Merwe
Neil Harvey & Associates (Pty) Ltd
http://www.nha.co.za
rehan@nha.co.za
Tel: +27 21 6709237
Fax: +27 21 6709337

2

Something else I just picked up:

Cc’ing people on creation of the ticket does not send cc’s at all

Regards,

Rehan van der Merwe-----Original Message-----
From: Rehan van der Merwe
Sent: Thursday, April 25, 2002 4:39 PM
To: Rt-Users (E-mail)
Cc: Jesse Vincent (E-mail)
Subject: [rt-users] Bug? Cc recipients seperated with semicolon

I noticed that when cc’ing people, multiple recipients have to be separated by commas. The recipients don’t receive the mail at all if they are separated by semicolons as is the Windows custom.

Is their a fix for this other than to get the users to use commas?

Regards,

Rehan van der Merwe
Neil Harvey & Associates (Pty) Ltd
http://www.nha.co.za
rehan@nha.co.za
Tel: +27 21 6709237
Fax: +27 21 6709337

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3

I noticed that when cc’ing people, multiple recipients have to be
separated by commas. The recipients don’t receive the mail at all if
they are separated by semicolons as is the Windows custom.

The simple answer is ‘Microsoft, as usual, is incorrect’. :wink:

Section 3.4 of RFC2822 has the nitty-gritty, but the summary is:

The ';' character is a seperator within the 'group' definition.

An 'Address' may be either a 'group' or a 'mailbox'.

Multiple 'Address'es are seperated by the ',' character.

( ie, A ‘;’ may appear within one component of an Address, but the ‘,’
must be used to seperate multiple Addresses )

Is their a fix for this other than to get the users to use commas?

My personal opinion is that you should not patch code to encourage bad
(invalid) practices. RT::Action::SendEmail is where you should be looking
(find the joins, backtrack and rewrite ‘;’ as ‘,’).

Regards,

                         Bruce Campbell                            RIPE
               Systems/Network Engineer                             NCC
             www.ripe.net - PGP562C8B1B                      Operations
4

At 16:38 Uhr +0200 25.4.2002, Rehan van der Merwe wrote:

I noticed that when cc’ing people, multiple recipients have to be
separated by commas. The recipients don’t receive the mail at all
if they are separated by semicolons as is the Windows custom.

Is their a fix for this other than to get the users to use commas?

Well, fix the ‘Windows custom’.

Sebastian Flothow
sebastian@flothow.de
#include <stddisclaimer.h>