Broken webrt

RT Users
1

Oops, just posted this as a reply to somebody else… OK, here we go:

I just installed rt on a FreeBSD box (having previoulsy used it on Linux)… it appeared to install OK, I made a dummy queue, when I tried to create a request in the queue I saw this in the ‘comment’ box:

The specified template is missing or inaccessable.
(/usr/local/rt/etc/templates/queues/friday/web_create)
However, the custom content which was supposed to fill the template was:

any clues?

Sam :wink:

Windows has detected that you have moved your mouse; you must restart
your computer for changes to take effect…

  •                                                                          *
  • This email and any files transmitted with it are confidential and intended *
  • solely for the use of the individual or entity to whom they are addressed. *
  • Copying this email or in any way disseminating its content to any other *
  • person is strictly prohibited. If you have received this email in error *
  • please notify postmaster@eigroup.com *
  •                                                                          *

fnord***********************************************************

2

Please ignore me, I’m very stupid, it’s friday afternoon, this was just a case of file permissions… fscking secure OS… :wink:

According to sam@eigroup.com:

Oops, just posted this as a reply to somebody else… OK, here we go:

I just installed rt on a FreeBSD box (having previoulsy used it on Linux)… it appeared to install OK, I made a dummy queue, when I tried to create a request in the queue I saw this in the ‘comment’ box:

The specified template is missing or inaccessable.
(/usr/local/rt/etc/templates/queues/friday/web_create)
However, the custom content which was supposed to fill the template was:

any clues?

Sam :wink:

–
Windows has detected that you have moved your mouse; you must restart
your computer for changes to take effect…

–

  •                                                                          *
  • This email and any files transmitted with it are confidential and intended *
  • solely for the use of the individual or entity to whom they are addressed. *
  • Copying this email or in any way disseminating its content to any other *
  • person is strictly prohibited. If you have received this email in error *
  • please notify postmaster@eigroup.com *
  •                                                                          *

fnord***********************************************************

rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

Windows has detected that you have moved your mouse; you must restart
your computer for changes to take effect…

  •                                                                          *
  • This email and any files transmitted with it are confidential and intended *
  • solely for the use of the individual or entity to whom they are addressed. *
  • Copying this email or in any way disseminating its content to any other *
  • person is strictly prohibited. If you have received this email in error *
  • please notify postmaster@eigroup.com *
  •                                                                          *

fnord***********************************************************