Broken link to 'global scrip' - bug in 4.0.2?

RT Users
1

Hi all,

I have just installed RT 4.0.2. If I go to the queue configuration screen,
then select ‘Scrips’, there are two sections displayed: ‘Scrips which apply to
all queues’ and ‘Current scrips’. If I click a link in the first section, RT
gives an error like: “Queue 8 not found” (where 8 was actually the scrip #,
not queue #).

The reason is that /Admin/Queues/Scrips.html page uses ‘id’ attribute to
select the queue. However, the links are generated by the
/Admin/Elements/ListGlobalScrips element, which uses ‘id’ as scrip selector.
That works on the /Admin/Global/Scrips.html page, but not on the
/Admin/Queues/Scrips.html.

Is it a bug or am I missing something?

Regards,
Alexey.

2

I have just installed RT 4.0.2. If I go to the queue configuration screen,
then select ‘Scrips’, there are two sections displayed: ‘Scrips which apply to
all queues’ and ‘Current scrips’. If I click a link in the first section, RT
gives an error like: “Queue 8 not found” (where 8 was actually the scrip #,
not queue #).

The reason is that /Admin/Queues/Scrips.html page uses ‘id’ attribute to
select the queue. However, the links are generated by the
/Admin/Elements/ListGlobalScrips element, which uses ‘id’ as scrip selector.
That works on the /Admin/Global/Scrips.html page, but not on the
/Admin/Queues/Scrips.html.

Is it a bug or am I missing something?

This is a bug introduced in 4.0.2, I’m CCing our bug tracker. To work
around it, change the part of the URL that says Queues to Global in your
browser’s address bar.

Thomas