Hello list,
I took over maintenance of a RT 4.4.0 installation and we are having
issues with a plugin
(GitHub - MarkHofstetter/RT-Extension-BounceEmail: An Extension to Best Practical Request Tracker (https://www.bestpractical.com/rt/) to allow email bounces) that is
supposed to bounce messages.
Issues:
-
the bounced email has the mail address of the RT installation as
sender instead of the ticket requestor. -
it works with plain text mails but not with text/html mails.
any help is appreciated
regards
david