Binary attachments being lost

RT Users
1

Is there anything special in RT’s handling of binary attachments?

We received a binary setup file, it was under the 10meg size limit, yet
it doesn’t show up in the ticket. I’m rather stumped as to where it
went. We do have spamassassin checking mail, but it doesn’t stop
attachments for anything else.

Just seems rather strange. This is in RT 3.2.1.

Jeremy Baumgartner
CAE UNIX Systems Staff

2

Mysql problem.

slah001:/etc # grep -i max /etc/my.cnf
set-variable = max_allowed_packet=1MOn Tue, Jan 11, 2005 at 02:32:02PM -0600, Jeremy Baumgartner wrote:

Is there anything special in RT’s handling of binary attachments?

We received a binary setup file, it was under the 10meg size limit, yet
it doesn’t show up in the ticket. I’m rather stumped as to where it
went. We do have spamassassin checking mail, but it doesn’t stop
attachments for anything else.

Just seems rather strange. This is in RT 3.2.1.

–
Jeremy Baumgartner
CAE UNIX Systems Staff

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