One place to double check is your RT_SiteConfig.pm and make sure that
your settings for the section below (sample from a 3.6.7 system I am
working on) are correct.
In most cases, you should leave $WebPath set to ‘’ (an empty value).
Set($WebPath , “/rt”);
If we’re running as a superuser, run on port 80
Otherwise, pick a high port for this user.
Set($WebPort , 443);# + ($< * 7274) % 32766 + ($< && 1024));
This is the Scheme, server and port for constructing urls to webrt
$WebBaseURL doesn’t need a trailing /
Set($WebBaseURL , “https://something.domain.com:$WebPort”);
Set($WebURL , $WebBaseURL . $WebPath . “/”);
$WebImagesURL points to the base URL where RT can find its images.
Set($WebImagesURL , $WebPath . “/NoAuth/images/”);
$LogoURL points to the URL of the RT logo displayed in the web UI
Set($LogoURL , $WebImagesURL . “bplogo.gif”);On Tue, Dec 9, 2008 at 1:54 PM, Scott Thomson email@example.com wrote:
My best Practical Log isn’t showing up on my pages. I added the exception
to my httpd.conf to tell it not to pass the logo through fast_CGI and
restarted httpd, but it’s still not showing up. I have Apache 2.0.52 with
mysql 4.1.22 running on RHEL4.
This is what my httpd.conf looks like:
AddHandler fastcgi-script .fcgi
CustomLog /var/log/httpd/rt-access_log combined
for RT docroot:
Options FollowSymLinks ExecCGI
Pass through requests to for noauth
Alias /NoAuth/images /opt/rt3/share/html/NoAuth/images
ScriptAlias / /opt/rt3/bin/mason_handler.fcgi/
/opt3/rt3/share/html/NoAuth/images is owned by apache:apache as is the file
It looks like the file is supposed to be here when you click on properties:
Is the extra slash between images and bplogo.gif supposed to be there? If
not, how do I get rid of it?
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