Best perfomance for RT 4.0.4

RT Users
1

Hi,

I know that the minimum requirements of RT are:

http://bestpractical.com/rt/requirements.html

But I don’t know what are the requirements for a best perfomance of RT
to get RT more faster.
My RT’s system is for about 40 users (that the average is 5 users doing
searches at once) and about 150 ticketsper month.

Approximately what are the best requirements (especially in RAM) for
this system?

Any help? Thanks!

…
/ / Daniel Garc�a Mej�a
C E / S / C A Portals i Repositoris
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Gran Capit�, 2-4 (Edifici Nexus) - 08034 Barcelona
T. (NULL) - F. 93 205 6979 - dgarcia@cesca.cat
…

2

Hi,

I know that the minimum requirements of RT are:

Request Tracker... So much more than a help desk — Best Practical Solutions

But I don’t know what are the requirements for a best perfomance of RT to get RT more faster.
My RT’s system is for about 40 users (that the average is 5 users doing searches at once) and about 150 ticketsper month.

Approximately what are the best requirements (especially in RAM) for this system?

Any help? Thanks!

Quite modest. I run RT 3.8.10 (can’t speak to RT 4 yet) on two virtual machines. The web server runs on a 2GB VM with 2 virtual CPUs. The database runs on a second VM with 16GB of RAM and 2 virtual CPUs. Our database contains about 200 000 tickets, spread over about 80 queues, with something like 200 privileged users. The only thing that is slow is full content searches, and that’s because we’re using MySQL, not the amount of physical resource allocated.

Tim

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