Best OS to Install RT on

RT Users
1

Hello all,

I am new to RT and am trying to make a decision on the best OS to
install RT on. We had trouble getting it to run on Windows and decided
to setup a Linux box. Now I just have to decide which variant is the
most straightforward to setup.

This is going to be a small setup, maybe three queues and 50 users for
an internal help desk. We unfortunately have to interface with an
Exchange server using IMAP.

Thank in advance,
Dan

2

Dan Franks wrote:

I am new to RT and am trying to make a decision on the best OS to
install RT on. We had trouble getting it to run on Windows and decided
to setup a Linux box. Now I just have to decide which variant is the
most straightforward to setup.

This is going to be a small setup, maybe three queues and 50 users for
an internal help desk. We unfortunately have to interface with an
Exchange server using IMAP.

Well, there is plenty of help online with good how-to guides for
installations.

http://wiki.bestpractical.com/index.cgi?InstallationGuides

I personally run it on CentOS 4 (basically the same as RHEL 4), so it’s
mainly a matter of preference. In my opinion, it’s easy to install and
maintain on RHEL. But that’s my favorite OS and what I’m used to. Check
out the install guides above and choose the best that suits your needs,
or the Linux OS that you are most familiar with.

Keep in mind that the Fedora flavors aren’t meant to be supported for
long periods of time, so you might be better off with an enterprise
level Linux install.

Max

3

I will be out of the office from Monday May 29 thru Tues June 6th. I will respond to your email when I return to the office.

Thanks,

Joe

4

Once you return, you’ll likely notice that you’re no longer subscribed
to rt-users. In the future, please configure your vacation mailer not to
reply to mailing lists.

Jesse VincentOn Tue, May 30, 2006 at 09:22:12PM -0500, Joe.harbison wrote:

I will be out of the office from Monday May 29 thru Tues June 6th. I will respond to your email when I return to the office.

Thanks,

Joe

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5

Hello.

I am new to RT and am trying to make a decision on the best OS to
install RT on. We had trouble getting it to run on Windows and decided
to setup a Linux box. Now I just have to decide which variant is the
most straightforward to setup.
I can recommend you ALT Linux with repository Sisyphus.
(http://www.altlinux.com/)
Pretty good distribution, mostly for russian-speaking users, but good enough
for others too.
just type:
#apt-get install request-tracker request-tracker-extension-rtfm
request-tracker-extension-at request-tracker-extension-stats
and you’ll get fully working instance of latest RT with extensions :slight_smile: