Backup

RT Users
1

Does anyone have any refined methods in place for backing up their RT setup
that I could use? If not, would my best bet be to create a cron job that
backs up the RT root document tree and does a mysqldump and backs that up as
well? What else should I consider?

Thanks in advance,

Best regards,

Owen B. Mehegan
MIS Manager, Perseus Development Corp.
Landline: (781) 848-8100 x263
Mobile: (617) 285-1701
SurveySolutions for the Web: Winner of the PC Magazine Editors’ Choice
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2

“OBM” == Owen B Mehegan omehegan@perseus.com writes:

OBM> Does anyone have any refined methods in place for backing up
OBM> their RT setup that I could use? If not, would my best bet be to
OBM> create a cron job that backs up the RT root document tree and
OBM> does a mysqldump and backs that up as well? What else should I
OBM> consider?

I just backup the config directory. Everything else is stock on my
installation, so can be recreated with a fresh install. I just tar it
up on another box.

The database is backed up nightly via pg_dump to another machine on
the network. I’m sure mysqldump works equivalently.

All of this runs out of cron.