Hi,
As I understand it, RTFM works only with RT3. Is anyone working
on backporting it to RT2 (specificaly, 2.0.15)?
We really need a system to maintain some sort of knowledge base, as I
figure RTFM would be the ideal way.
TIA,
Binand
That’s not terribly likely. RTFM depends heavily on APIs and extension
mechanisms only present in RT3.On Sat, Apr 12, 2003 at 10:55:39AM -0400, Binand Sethumadhavan wrote:
Hi,
As I understand it, RTFM works only with RT3. Is anyone working
on backporting it to RT2 (specificaly, 2.0.15)?We really need a system to maintain some sort of knowledge base, as I
figure RTFM would be the ideal way.TIA,
Binand
rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-usersHave you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
Request Tracker... So much more than a help desk — Best Practical Solutions – Trouble Ticketing. Free.
Is there a way to have get the field type of a column in the rt database?
ie I could find out that the ticket id field was a number type?
John
<>< Proverbs 3:5-6 “Trust in the Lord with all your heart and lean not on
your own understanding;
in all your ways acknowledge him, and he
will make your paths straight.”
have a look at the hash of ClassAcessible metadata in 3.0. (And actually
how the latest searchbuilders are dealing with LOBs in Oracle 9.
-jOn Mon, Apr 14, 2003 at 02:21:44PM -0700, John Gedeon wrote:
Is there a way to have get the field type of a column in the rt database?
ie I could find out that the ticket id field was a number type?
John
–
<>< Proverbs 3:5-6 “Trust in the Lord with all your heart and lean not on
your own understanding;
in all your ways acknowledge him, and he
will make your paths straight.”
rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-usersHave you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
Request Tracker... So much more than a help desk — Best Practical Solutions – Trouble Ticketing. Free.