AW: RE: Re: Sorting on Custom Fields

Hi jeff,

I didn’t wrote a patch for oracle, we are using mysql.

To: Ham MI-ID, Torsten Brumm;
Sent: Mon Apr 02 18:06:12 2007
Subject: RE: Re: [rt-users] Sorting on Custom Fields

I have searched everywhere for this patch, I have only come across a patch for sorting of the custom fields when being displayed on forms, not for sorting data in reports.

I too am on MySQL now, but will be moving to Oracle. Torsten, can you provide your patch for Oracle? I am not able to find this anywhere.


Jeff Stark, Sr Systems Administrator
SumTotal Systems, Inc. (Nasdaq; SUMT)

OFFICE +1 919 326 7548
MOBILE +1 919 622 0418


From: Ham MI-ID, Torsten Brumm []
Sent: Sunday, April 01, 2007 10:34 PM
To:; Jeff Stark
Subject: AW: Re: [rt-users] Sorting on Custom Fields

Hi jeff and ole,

I had success with mysql, there was a path some months ago from jesse posted to the mailling list, search the mailling list it was for 3.61 and so far I remember, its in place since 3.62. But I’m not sure at this moment what the path has patched, can help you earliest end of the week, laying on the beach this week.


To: Jeff Stark
Sent: Sun Apr 01 20:12:54 2007
Subject: Re: [rt-users] Sorting on Custom Fields

I have read in many places that there is a patch for the issue
sorting on custom fields. However, I am unable to find this patch.
someone please point me in the right direction?

It’s apparently a problem with DBIx::SearchBuilder, and as far as I know
there isn’t a patch. (Torsten Brumm had some success with Oracle and/or
Postgres, but I wasn’t able to replicate his results with MySQL.)

I am also eagerly awaiting this fix, since right now I can’t present
saved searches as a reporting solution for my execs.

/Ole Craig
Security Engineer
Team lead, customer support
303-381-3824 direct
303-381-3802 support
303-381-3880 fax

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