And files? Btw, if you restart, whats the first entry at the log?
Torsten-----Original Message-----
From: Tamer Tayea Tamer.Tayea@paybytouch.com
To: Ham MI-ID, Torsten Brumm; rt-users@lists.bestpractical.com rt-users@lists.bestpractical.com
Sent: Wed Sep 12 22:40:50 2007
Subject: RE: RE: [rt-users] issues starting RT
I looked at /usr/lib/perl5 , all folders/subfolders are owned by root. Permission 755
From: Ham MI-ID, Torsten Brumm [mailto:torsten.brumm@Kuehne-Nagel.com]
Sent: Wednesday, September 12, 2007 4:31 PM
To: Tamer Tayea; rt-users@lists.bestpractical.com
Subject: AW: RE: [rt-users] issues starting RT
Hi tamer
Check the permissions of the installed perl modules i bet the have 770 onwed by root.
Apache can’t access them.
Torsten
-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com rt-users-bounces@lists.bestpractical.com
To: rt-users@lists.bestpractical.com rt-users@lists.bestpractical.com
Sent: Wed Sep 12 22:18:06 2007
Subject: RE: [rt-users] issues starting RT
Hi Guys,
I have a setup RHEL 4.5 ES/ Oracle XE/RT 3.6.4 … I am getting this error starting the httpd daemon.
Any ideas would be great…
Thanks
Tamer
[warn] FastCGI: server “/opt/rt3/bin/mason_handler.fcgi” has failed to remain running for 30 second
s given 3 attempts, its restart interval has been backed off to 600 seconds
[Wed Sep 12 15:13:51 2007] [warn] FastCGI: server “/opt/rt3/bin/mason_handler.fcgi” restarted
DBI connect(‘rt3’,‘root’,…) failed: ERROR OCIEnvNlsCreate. Check ORACLE_HOME env var, NLS settings, permissions, etc. at /usr/lib/perl5/site_perl/5.8.5/DBIx/SearchBuilder/Handle.pm line 106
Connect Failed ERROR OCIEnvNlsCreate. Check ORACLE_HOME env var, NLS settings, permissions, etc.
at /opt/rt3/lib/RT.pm line 220