Autoreply without Requestcontent


#1

Hello…
When someone send a mail to the RT, and i want to send a autoreply
(with the requestcontent)… it doesnt work.
Its a bug or its a feature ? :slight_smile:
Does someone know a workaround for this?

Thanx

Michael
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#2

That sounds like you haven’t turned on “Send autoreply” in the web ui.On Thu, Jul 13, 2000 at 06:06:27PM +0200, m.ludl@gigabell.net wrote:

Hello…
When someone send a mail to the RT, and i want to send a autoreply
(with the requestcontent)… it doesnt work.
Its a bug or its a feature ? :slight_smile:
Does someone know a workaround for this?

Thanx

Michael

Mit besten Gruessen
Michael Ludl
Fon: +49 (69) 170 84-900
Fax: +49 (69) 170 84-900 Gigabell
************************************************ The net works********

neu: Internet fuer 0,00 Pfg/Min - freeOKAY.NET
Anmelden unter: http://www.okay.net http://www.okay.net



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’“As the company that brought users the Internet, Netscape is now inviting
the more than 60 million people who have used our client software to
’tune up’ and upgrade to Netscape Communicator,” said Mike Homer,
senior vice president of marketing at Netscape.’ Sometimes I wonder.


#3

That sounds like you haven’t turned on “Send autoreply” in the web ui.
Sorry. s/web ui/admin tool/

Hello…
When someone send a mail to the RT, and i want to send a autoreply
(with the requestcontent)… it doesnt work.
Its a bug or its a feature ? :slight_smile:
Does someone know a workaround for this?

Thanx

Michael

Mit besten Gruessen
Michael Ludl
Fon: +49 (69) 170 84-900
Fax: +49 (69) 170 84-900 Gigabell
************************************************ The net works********

neu: Internet fuer 0,00 Pfg/Min - freeOKAY.NET
Anmelden unter: http://www.okay.net http://www.okay.net



rt-users mailing list
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http://lists.fsck.com/mailman/listinfo/rt-users


jesse reed vincent — root@eruditorum.orgjesse@fsck.com
pgp keyprint: 50 41 9C 03 D0 BC BC C8 2C B9 77 26 6F E1 EB 91

‘"As the company that brought users the Internet, Netscape is now inviting
the more than 60 million people who have used our client software to
’tune up’ and upgrade to Netscape Communicator," said Mike Homer,
senior vice president of marketing at Netscape.’ Sometimes I wonder.


rt-users mailing list
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jesse reed vincent — root@eruditorum.orgjesse@fsck.com
pgp keyprint: 50 41 9C 03 D0 BC BC C8 2C B9 77 26 6F E1 EB 91
Linux is like a Vorlon. It is incredibly powerful, gives terse,
cryptic answers and has a lot of things going on in the background.


#4

SOrry, the autoreplfunction works, but without the Requestcontent.

Michael


#5

Is the transaction content actually stored in the ticket?On Thu, Jul 13, 2000 at 06:12:43PM +0200, m.ludl@gigabell.net wrote:

SOrry, the autoreplfunction works, but without the Requestcontent.

Michael

On Thu, Jul 13, 2000 at 12:11:59PM -0400, Jesse wrote:

That sounds like you haven’t turned on “Send autoreply” in the web ui.
Sorry. s/web ui/admin tool/

On Thu, Jul 13, 2000 at 06:06:27PM +0200, m.ludl@gigabell.net wrote:

Hello…
When someone send a mail to the RT, and i want to send a autoreply
(with the requestcontent)… it doesnt work.
Its a bug or its a feature ? :slight_smile:
Does someone know a workaround for this?

Thanx

Michael

Mit besten Gruessen
Michael Ludl
Fon: +49 (69) 170 84-900
Fax: +49 (69) 170 84-900 Gigabell
************************************************ The net works********

neu: Internet fuer 0,00 Pfg/Min - freeOKAY.NET
Anmelden unter: http://www.okay.net http://www.okay.net



rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users


jesse reed vincent — root@eruditorum.orgjesse@fsck.com
pgp keyprint: 50 41 9C 03 D0 BC BC C8 2C B9 77 26 6F E1 EB 91

‘"As the company that brought users the Internet, Netscape is now inviting
the more than 60 million people who have used our client software to
’tune up’ and upgrade to Netscape Communicator," said Mike Homer,
senior vice president of marketing at Netscape.’ Sometimes I wonder.


rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

jesse reed vincent — root@eruditorum.orgjesse@fsck.com
pgp keyprint: 50 41 9C 03 D0 BC BC C8 2C B9 77 26 6F E1 EB 91
Any e-mail sent to the SLA will immediately become the intellectual property
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