I think this was briefly touch on earlier, but not much.
At the moment, all requests via email is set as owner=Nobody.
Is there a way to set the owner to a specific user, if the email was sent to
a specified address.
Essentially what I would want is to email userX@support and automatically
make userX the owner of the ticket. Naturally this would be the case for
The same would go to automatically allocate it to a specific que if sent to
Has anyone got something like this going? Jesse, if nothing like this
exists, wouldn’t it be great functionality
Thanks in advance.
Rehan van der Merwe