Hi Folks,
I have installed RT 3.8.4_1 - installed from ports on FreeBSD 7.2
i386 w/ FastCGI and apache.
When I point my browser to the URL, I get this:
Undefined subroutine &RT::Interface::Web::HandleRequest called at
/usr/local/share/rt38/html/autohandler line 53
any ideias ?
Funny thing is the install from ports went fine, ie, all dependencies
are installed, but when I run the RT script to test-dependencies, it
thinks that a few dependencies are missing … but I dont think they
are missing.
I have searched the mailing list but did not find a solution.
thanks,
-Ed.
On a side note:
On my lab machine I did try the upgrade to 3.8.6 … when I run the
upgrade db script, I get this error:
Proceed [y/N]:y
Processing 3.8.6
Now inserting data
[Wed Mar 3 02:02:29 2010] [error]: Couldn’t get principal for not loaded
object (/usr/local/lib/perl5/site_perl/5.8.9/RT/User_Overlay.pm:1181)
[Wed Mar 3 02:02:29 2010] [crit]: Can’t call method “HasRight” on an
undefined value at /usr/local/lib/perl5/site_perl/5.8.9/RT/User_Overlay.pm
line 1277, line 4.
(/usr/local/lib/perl5/site_perl/5.8.9/RT.pm:379)
Can’t call method “HasRight” on an undefined value at
/usr/local/lib/perl5/site_perl/5.8.9/RT/User_Overlay.pm line 1277,
line 4.