I use rt-remind.pm to email a list of open tickets to their owners.
# RT report
0 5 * * 1-5 rt_admin /usr/local/rt3/local/bin/rt-remind.pm -A
Perfection is just a word I use occasionally with mustard.
Pyramid Breweries Inc.
206.682.8322 x251-----Original Message-----
[mailto:email@example.com] On Behalf Of Jared Hanks
Sent: Wednesday, June 08, 2005 12:57 AM
Subject: [rt-users] Autogenerate report
Is there a way to have a report run with certain criteria at a specific time
every day, or week? I would like to be able to have a report run for a
manager listing all outstanding tickets everyday, or at least once a week.
Anyone know if this is possible?
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