Okay, instead of autocreating tickets as a “Nobody” user, I would like all
tickets to be automatically created as a specific user… What would the
easiest way to do this be? I’ve looked at some hacks, and the easiest way
seems to just be changing /lib/RT.pm $Nobody->LoadByName(‘Nobody’); to
$Nobody->LoadByName(‘RoutingHandler’);
Is that feasible, will it break anything else? I think thats what I want
instead of using the Nobody user anyway… Anyhow, tell me what you think…
Jay
That will break other things in subtle, hard to notice, ways.On Mon, Sep 10, 2001 at 12:42:38PM -0500, Jay Kramer wrote:
Okay, instead of autocreating tickets as a “Nobody” user, I would like all
tickets to be automatically created as a specific user… What would the
easiest way to do this be? I’ve looked at some hacks, and the easiest way
seems to just be changing /lib/RT.pm $Nobody->LoadByName(‘Nobody’); to
$Nobody->LoadByName(‘RoutingHandler’);Is that feasible, will it break anything else? I think thats what I want
instead of using the Nobody user anyway… Anyhow, tell me what you think…Jay
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